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The moderation team is bigger than ever and so is the amount of reports we have to process. We're dealing with unprecedented growth despite having closed registrations on these servers weeks ago. Some false positives are unavoidable, but we understand these mistakes are upsetting and unacceptable, and we are trying to do better. Luckily all moderator actions can be appealed and reversed.

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Nathan Sparrow :verified:

@Gargron While Mastodon and its instances have their issues, I thank you for open transparent communication with the community.

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Daniel Colquitt

@Gargron thank you for the honesty, transparency, and humility.👏

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Izzy Jayasinghe

@Gargron You haven’t reversed the massive dent in the trust and trauma for those on the receiving end however. Apologies are important, but they wash over quickly. Where is the evidence that they will learn, and that similar mistakes won’t be made. “Moderator actions can be appealed & reversed” is hardly a guarantee of safety.

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Nora

@Gargron Ich wünsche dir viel Geduld im Moment. Mir ist schon aufgefallen, dass 'Dank' dem Debakel beim blauen Vogel auch Klientel angezogen wurde, die auch ihr abstossendes und agressives Verhalten mitbringen 😏.

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Michael T Babcock

@Gargron keep up the effort!

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Gina

@Gargron

Thank you for your honesty. This sort of transparency is not something we would get on Twitter or Facebook. The moderators are human, and thus can make mistakes. My hope we we can all learn to be better, so that these sorts of mistakes, which inevitably hit minorities hardest, don't happen again.

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Cody

@Gargron I know you have a lot on your plate right now, and if anything this would be way down on the list, but have you considered something like Polis for community driven moderation? It seems to *possibly* have the potential of being a real benefit to society.

compdemocracy.org/Polis/

I should note this is what the bird apps "Community Notes" is based on, but there's no affiliation.

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Anton

@Gargron Thank your for being that transparent with the whole topic.

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Joe Hall ☮️ ❤️ 🌭

@Gargron keep up the good work my dudes!

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Mingyuan Zhang

@Gargron Thank you for creating Mastodon!

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Joe Steinbring

@Gargron Thank you for everything that you and your team do.

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Erik Knuyt 🇳🇱

@Gargron
Thanks for your work !
I would like to give some money for making this all possible.
I would like to pay it bij Ideal.
Is that possible ?

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Andrea R.-L.

@Gargron Thank you!

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The Vampire Fish Queen

@Gargron Should we be worried about how the UKs Online Safety Bill and the US Kids Online Safety Act (KOSA) could affect mastodon and moderation on the site if they were to pass?

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PositivDenken 🤯

@Gargron you’re doing a tremendous job!

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Sooraj Sathyanarayanan

@Gargron Appreciate the transparency! Thanks for your contribution 😊

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Jesse F Ballenger

@Gargron Fair enough. But getting this right - especially for people who routinely face so much exclusion and erasure - is the test of whether this decentralized model can really support democratic discourse for a large, diverse set of communities.

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@Gargron …And this is why so many people want to be on your instance!

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Geewhizpat

@Gargron you guys are great…thanks for what you do!

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Nicolay Doytchev

@Gargron the Reddit moderation model seems to scale. In Mastodon there doesn't seem to be as rigid topical structure to content, but I guess some similar topical division could be achieved by divvying up moderation by hashtags or groups of hashtags. Then you could have something like { * } for moderating any content, or any other combination. E.g. { science, astrophysics, aww, caturday }, { feminism, toxicmasculinity }. Good luck to whomever would be moderating the latter. 😅

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