@Gargron THANK YOU for your work, commitment and transparency!!!

@Gargron I think it's much better than on tw....

@Gargron I think you’re doing great under the circumstances, from what I’ve seen so far. Keep up the good work. It’ll all come together. 👍

@Gargron Thanks for the updates! Is the information on how to appeal publicly available? Hopefully only for those very few false positive cases, of course :)

@Gargron Glad to hear it! Hopefully more budget is allocated for moderation now that funding for Mastodon has increased 😉

@Gargron Great work at a very difficult moment in our history. One problem for this instance specifically is that it is a natural attractant for nubies. It is mastodon.social, after all, so it looks like it is Mastodon for people used to the monolithic services. Another issue is finding the right instance to join. I try to go through the list sometimes, and it is overwhelming. A curated list organized by subject would be very helpful.

@Gargron How are moderators trained to do this work? What is the diversity of the moderation team like? If it is mostly white, please hire more BIPOC people onto the team.

@Gargron You and your team are doing a terrific job dealing with the flood of new people.

@Gargron Now's the time, if you haven't already, to hire a moderation firm and keep the identity of the moderation staff private. Otherwise it's just pressure campaign after pressure campaign on the poor folks. I can recommend some good firms.

@Gargron

We're trying to spread the load. However, it's not easy!

Anyone know who runs joinmastodon.org? Currently showing 61 servers -- half of which are closed. There are thousands of severs.

It's the default place new users land and they have very limited choice.

Most #newbies don't Google for instances as they don't always understand, so they just pick one from this very limited list.

@Gargron have you or your moderation team reached out to the instances saying they plan to defederate from you soon, and worked out what needs to happen to stop that?

I worry that something like this child spiral out of control and fracture the mastodon part of the fediverse.

@Gargron as long as transparency continues to be a part of how things evolve, it will be great

@Gargron thank you so much for all the great work you are doing to provide a safe and engaging space #connectionsmatter and so does #languageofsafety

@Gargron moderation can be very difficult, there will be mistakes but it's fixing them that counts! All the mods are doing a great job under an unprecedented flood of toots. You've all put in incredible effort and it shows 🙂

@Gargron Thanks for all your effort. Moderation is complex even with companies with billions of dollars. Errors are bound to happen.

@Gargron You folks are awesome and I so appreciate all your hard work. Fantastic to have found a new social home!

@Gargron I don’t plan on needing the information but the suspended account: how did the contact you to appeal? Can you make appeals clear?
-and I support all no asshole rules 😊 thank you!

@Gargron Thank you for the transparency.

@Gargron hello Eugen I don’t appear to have the CW feature on my iPhone which is the only device I have to access Mastodon? Would you kindly advise please?

@Gargron thanks guys, you’re doing great.