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For some background, here's some papers:

"Exploratory analysis of differences between social experience design and user experience design" by T. Yamakami

semanticscholar.org/paper/Expl

"Relationship models of social experience design and user experience design" by T. Yamakami

semanticscholar.org/paper/Rela

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@humanetech Do you know where to find a copy of those papers? They require a subscription to IEEE apparently.

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