@EU_Commission It should be ensured that the repair parts are not as expensive as a new device. That's what any industry likes to do, which is absurd.
European Commission
Hi @Bandie! Thanks for raising this point. The new rules aim at promoting repairs while also helping consumers save money. If the product is within the legal guarantee and when repair is cheaper or equal in cost, sellers will have to provide free repair. Producers of many goods will be obliged to repair even after the guarantee has expired. Check the link in the post to learn more.