I got so frustrated getting the runaround from my ISP that I filed an FCC complaint and… holy shit.

1. Complaint triggers mandatory contact from ISP within a few days
2. Got a call from Spectrum corporate, super kind and helpful/understanding guy
3. Delegates to research team to look into the issue and have answers within 24 hours.

Government in action.

🔗 justin.searls.co/takes/2024-08

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