Today, we propose measures to better protect passengers against disruptions during a journey, especially those involving different travel services.

Our proposal includes:

🔸 transparent reimbursement rules for flights booked via travel intermediaries
🔹 new protection for passengers switching transport modes during a trip
🔸 more effective rules on package travels, including refunds within 14 days
🔹 easier access for passengers to real-time information on transport options