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@nuz Totally valid!
The thing is, there is a person on the other end so that person could work with someone who does not want to do a phone call to figure out something else. For example, offering the call as an option but then having a backup blog post that the person can have instead, with the option for the other person to ask followup questions via email if things aren't answered.

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nuztalgia 🏳️‍🌈🌺

@darius ah, that makes the idea a lot less scary! 😊 having the ability to decline the phone call would result in a much lower barrier to entry for people like me. it wouldn't completely eliminate it (assuming that talking to the person is still required to let them know i'd rather not do the phone call) but any further affordances that i can think of would likely make it too easy for bots and/or bad actors to make their way in. it's definitely an interesting problem to think about! :heart_pride:

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