@feditips
"Blame the designer." — Donald Norman, The Philosophy of Everday Things

This problem of massive onboarding was easily anticipated. Investment in novice-oriented documentation and thinking of this as much as a social challenge as a technical one would be a good lesson for us tech savvy types to take away from this.

The "Read the Manual" ethos is a poor fit for novices. We, the experts, can do a much better at this.