@VictorVenema agree a bit. But it’s more complex than that. Children want the attention of their elders. If they can’t get that by good behaviour they’ll get it by bad. Adults are no different. We all want connection. Some have learnt to get it by being nasty: being shouted at is better than being ignored. Twitter enabled and promoted this. I’ve worded that badly, but I think most understood what I’m trying to say.